SEB Equipment & Supply Corp. (“SEB”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have. It covers this website and the businesses presented on it: SEB Equipment & Supply Corp., SEB Clean+, SEB Home Appliances, and SEB Laundry. We handle personal information in line with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
1. Information we collect
Information you give us. When you register for a seminar, the form on this site prepares an email to us containing your full name, location, mobile number, email address, and any notes you add. We receive these details only if you send that email. When you call, text, email, or message us on Facebook, we receive the details you choose to share, such as your name, contact details, and what you are asking about.
Information stored in your browser. This website does not set its own cookies and does not use analytics or advertising trackers. It saves one small item in your browser’s session storage to remember that you have already seen the opening animation. It contains no personal information and is cleared when you close the browser tab.
Information handled by other services. To display this website, your browser loads files from other providers, which receive technical information such as your IP address and browser type as part of each request:
- Google Fonts, for the typeface used on this site.
- jsDelivr, for the 3D graphics library behind the opening animation.
- Facebook, for the videos on the Blog page. These load only when you open the Blog page, and Facebook may set its own cookies under its own policy.
Links to our Facebook pages, maps, phone numbers, and email addresses open those services, which are governed by their own privacy policies.
2. How we use your information
- To answer your questions and prepare quotes.
- To register you for seminars and confirm your slot by SMS or email.
- To install, maintain, and repair equipment you purchased from us, and to provide after-sales support.
- To process orders for SEB Clean+ supplies and SEB Home Appliances products.
- To keep business records we are required to keep by law.
We do not sell your personal information, and we do not use it for automated decision-making.
3. Who we share it with
We share personal information only with people who need it to serve you: our staff, service providers who help us deliver what you asked for, and government authorities when the law requires it. Anyone we share information with must keep it confidential and use it only for that purpose.
4. How long we keep it
We keep personal information only as long as we need it for the purposes above, or as long as the law requires for records such as receipts and warranties. After that, we delete it or make it anonymous.
5. How we protect it
We use reasonable organizational, physical, and technical measures to protect personal information from loss, misuse, and unauthorized access. Email and social media messages pass through third-party services, so please do not send sensitive information, such as government ID numbers or bank details, through the seminar form or Facebook messages.
6. Your rights
Under the Data Privacy Act, you have the right to be informed about how your data is processed, to access it, to have it corrected, to object to its processing, to have it erased or blocked, to receive a copy of it (data portability), and to claim damages. You may also file a complaint with the National Privacy Commission. To exercise any of these rights, contact us using the details below.
7. Children
This website is meant for business owners and adults. We do not knowingly collect personal information from anyone under 18.
8. Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
9. Contact us
For privacy questions or requests about any SEB business: